Resources
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Plan your future. Know your destination.
Establish a detailed picture of the organization’s
vision, then engage the team to create a
viable plan to reach it.
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Hire as a team. Find the gaps in your ability to
reach your goals, and hire the team you need to
get it done. Ensure each hire is a great culture
fit with the organization. You’ll make better
hires and have stronger retention.
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Hold each other accountable. Be accountable
to team members, team leaders, clients,
advisors, and partners. Support team members
to hold each other accountable, so they take
ownership of their goals and the plans they’ve
created. With accountability, the entire team
achieves greater results.
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Foster Healthy Communication. Know the
distinctions of healthy and unhealthy
communication. Train yourself and
team members to practice communication
styles that support a safe space,
constant improvement, and healthy culture.
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Always look to improve. Find incremental
opportunities to improve. Embrace all
opportunities to get feedback
from the team, customers, advisors, vendors,
and other stakeholders in the business.
The team can use this information
to consistently level up on plans,
practices, and processes.
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Focus on your customer. Make
your customers the center of your
product and services strategy.
Consistently request their feedback,
and make sure everything you offer fills
a need or solves a problem for your customers.
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Keep culture alive. Create a living culture
in the organization by showcasing when
team members demonstrate the
company’s core values in their daily activities.
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Celebrate the wins together. Create
meaningful rewards for the entire team.
This keeps your team aligned and motivated
to hit goals together. As a company,
you can offer rewards, incentives, and
celebrations at every level, so all team
members are energized to win as a team.
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Always be planning. Run the business with
a plan and keep that plan alive on a daily
basis. Consistently revisit, revise, and pivot
the plan as needed.